Documentation Index

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Payroll

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Payroll is where approved time, commissions, and reimbursements come together into a pay run — reviewed, calculated, exported to your payroll provider, and posted to your books. Each run moves through a clear lifecycle, and a Control Center walks you through every step so nothing is missed.


Where to find Payroll

From the left sidebar choose HR & Payroll, then Payroll.

The Payroll runs list

The page lists your payroll runs. Each row shows the run's Number, Description, Type (Regular, Bonus, and so on), Pay Group(s), and the pay Period it covers.

Starting a run

Click Add to create a payroll run. You pick its Payroll Type, its Pay Period Group, and the period start and end dates (the end snaps to the group's pay frequency). The new run starts as a draft, ready to work in the Control Center.


The run lifecycle

A payroll run moves through these stages:

StageWhat it means
In Review (Draft)Time, commissions, and reimbursements are being gathered and checked.
Calculated (Approved)The run has been calculated and approved — amounts are set and it's ready to export.
PostedThe run is finalized: exported to your provider and posted to the General Ledger.

If something's wrong after posting, a run can be voided or reversed.


The Control Center

Open a run (double-click it) to launch the Control Center — a dashboard of tiles, each a step in getting the run out the door. Tiles light up as their prerequisites are met, so you always know what's done and what's next.

The Payroll Control Center

The input tiles — what's being paid

  • Time — the approved hours in this period, assigned to the run (e.g. 15/15 assigned across 3 employees). This is where you review and attach the time being paid.
  • Commissions — earned commission events to include (e.g. 2/4 assigned).
  • Reimbursements — expense reimbursements to pay out with this run (e.g. 2/4 assigned).

The output tiles — getting it out and onto the books

  • Provider Export (e.g. Paychex Export) — generate the file your payroll provider needs. It reads Ready once the run is calculated.
  • Provider Journal — the accounting journal that comes back from the provider, imported after export.
  • GO Payroll Journal / GO GL Rows — the General Ledger entries the run posts, so payroll lands in your books.
  • Certified Payroll — certified-payroll reporting (e.g. WH-347) for prevailing-wage work.

Several output tiles stay greyed out — "Post payroll first," "Export first" — until their prerequisite step is done. That ordering is intentional: it keeps the run from being posted or reported before it's been exported and calculated.

Posting the run

The Post Payroll panel at the bottom checks the run and lists any blockers — for example "Generate the provider export before posting." Clear the blockers, then click Post payroll to finalize: the run posts to the General Ledger and moves to Posted.

The blockers are a safety net — the run won't post until every required step (time assigned, export generated, and so on) is complete, so you can't accidentally post an incomplete payroll.


How Payroll connects to the rest of HR & Payroll


Permissions

Payroll is sensitive — viewing, calculating, approving, posting, voiding, and exporting are each permission-controlled and usually limited to payroll roles. If a step is unavailable to you, ask an administrator.


Common questions

Why won't my run post? Check the Post Payroll panel — it lists the blockers. The most common is needing to generate the provider export first.

What's the difference between void and reverse? Both undo a posted run; use them when a finalized payroll needs to be corrected. Your payroll lead decides which applies.

Where does the time come from? From the approved hours crews logged — the Time tile is where you review and attach it to the run.