The Cash & Credit Manager is where you keep track of every dollar flowing in and out of your bank accounts and credit cards. Connect your bank via Plaid (or enter the numbers manually), watch transactions come in as they clear, and reconcile the feed against your general ledger.
The page has three views: Transactions (a historical register of every bank entry), Accounts (your connected bank and credit card accounts), and Reconcile (match the bank feed to GL entries and close the month).
Where to Find Cash & Credit Manager
From the main sidebar, click Finance. In the Finance section tab bar at the top of the page, click Cash & Credit.
Navigation path: Dashboard → Finance → Cash & Credit
The Transactions View
The default landing tab. Shows the complete historical record for whichever bank or credit account you pick.
What you see on this screen
# | Element | What it does |
|---|---|---|
1 | Transactions tab | Historical register of all entries — this screen. |
2 | Accounts tab | Manage connected bank and credit card accounts. |
3 | Reconcile tab | Match the bank feed to your recorded transactions. |
4 | Cash & Credit Manager heading | Confirms where you are. Complete historical record of all bank account entries and transactions. |
Under the heading: a Bank Account picker (select which account to view), three balance cards (Current Balance, Available Balance, Last Reconciled), and a grid with columns Date, Check No, Description, Payee, Type. Action buttons on the right side: Export and + New Transaction.
Recording a manual transaction
Click + New Transaction to open a form where you record a check, deposit, card charge, or other entry that didn't come from the bank feed. Pick the account, date, type, amount, and description, then save. The transaction lands in the register and posts to the GL.
Exporting
Click Export to download the visible transactions as a CSV — useful for sending to an external accountant or pasting into a spreadsheet.
The Accounts View
Manage the bank and credit card accounts include GO is tracking. Each account ties to a Chart of Accounts entry and optionally to a Plaid feed for automatic transaction sync.
What you see on this screen
# | Element | What it does |
|---|---|---|
1 | Add Bank Account / Add Credit Card | Manually add an account by entering the bank, routing number, and account number. |
2 | Row selector | Check the box to pick a specific account for actions like bulk sync. |
Two more buttons live in this toolbar: Sync Transactions (pull the latest bank feed) and Connect Plaid Account (link a new account via Plaid's OAuth flow).
Columns in the accounts grid: Status (Active / Inactive), Account Name, Routing Number (masked), Account/Card Number (masked), Last Reconciled.
Connecting a bank via Plaid
Click Connect Plaid Account.
A Plaid link window opens. Pick your bank, sign in with your online banking credentials, and approve the accounts you want to connect.
Plaid returns the list of accounts to include GO. Pick which Chart of Accounts entry each one maps to.
Save.
Once connected, the bank feed syncs automatically and transactions appear in the register.
Adding an account manually
Click Add Bank Account or Add Credit Card. Fill in the institution, routing number, and account number fields, tie the account to a Chart of Accounts entry, and save. Manual accounts don't sync automatically — you record transactions by hand.
Syncing transactions
Click Sync Transactions to pull the latest entries from connected Plaid accounts. You can sync all accounts or just the ones you've selected with checkboxes.
The Reconcile View
Matching the bank feed to GL entries is how you close the books each period. The Reconcile view gives you two workflows: a Daily Clearing mode for live feeds, and a Final Reconciliation mode for traditional month-end close.
What you see on this screen
Element | What it does |
|---|---|
Account picker | Pick which account to reconcile. The current balance appears to the right. |
Reconciliation Mode | Choose Daily Clearing (quick clearing for live bank feeds) or Final Reconciliation (traditional month-end reconciliation). |
Refresh from Bank | Pull the latest feed from Plaid before you start matching. |
Quick Match | Auto-match transactions that appear on both sides with identical amount and date. |
Select Recent | Select all transactions from the past 7 days for bulk clearing. |
Clear Selected | Mark the selected transactions as cleared. |
Show recent only (7 days) | Toggle to focus the list on just the past week. |
Daily Clearing mode
Use Daily Clearing if your bank is connected via Plaid and you want to clear transactions as they post. The grid shows recent transactions with Date, Description, Payee, Type (Check / Deposit / Debit Card / ACH / etc.), Amount, and Status. Select matching transactions and hit Clear Selected — they're marked cleared and disappear from the pending list.
Final Reconciliation mode
Pick Final Reconciliation when you're closing the month against a bank statement. Enter the statement's ending balance and ending date; the view walks you through matching every GL entry to a bank entry, showing the running difference until you hit zero.
How Cash & Credit Manager Connects to the Rest of the App
Chart of Accounts — Every account here maps to a GL asset or liability account.
AR Invoices & Payments — Customer payments deposit here when collected through the app.
Purchase Orders & Vendor Bills — Outgoing payments show as debits from your operating account.
Payroll Batches — Payroll check runs hit the payroll bank account.
General Ledger Explorer — The Transactions tab is the account-scoped view of the GL.
Plaid — The link between include GO and your bank for automatic transaction sync.
Who Can Access This Page?
Users need the Finance / Cash & Credit permission to view this page. Connecting Plaid accounts, adding accounts, syncing, and reconciling each have their own sub-permissions. By default these belong to Super Admin and Accountant roles.
Tips & Best Practices
Connect Plaid early in setup. Manual entry is tedious and error-prone. If your bank supports Plaid, link it on day one.
Reconcile frequently. Daily Clearing takes minutes a day and catches errors while they're still fresh. Final Reconciliation at month-end is painless when daily clearing has been kept up.
Name accounts clearly. "Operating Checking - Frost Bank" beats "Checking 1". Use names your team will recognize on a dropdown.
Set a reconcile lock date after close. Prevents someone accidentally editing a cleared transaction from a closed period.
Don't delete synced transactions. They came from the bank — the fix belongs in the GL, not in the register. Add a correcting entry instead.
Refresh before reconciling. Click Refresh from Bank at the start of every reconcile session so you're working with the freshest feed.
Common Questions
What's the difference between Current Balance and Available Balance? Current Balance includes all transactions your bank has recorded; Available Balance subtracts pending holds. They're typically the same overnight but diverge during the business day.
What if Plaid disconnects? Go to the Accounts tab and click Connect Plaid Account to re-authorize. Plaid sessions can expire when you change your banking password or on schedule; reconnecting is painless.
Can I manually correct a synced transaction? You can edit the description, payee, and GL account it posts to — but not the amount or date (those come from the bank). If the bank amount is wrong, contact the bank.
What does "Last Reconciled: Never" mean? The account has never been reconciled. First-time setup usually needs one Final Reconciliation against the starting statement to establish a baseline.
Why is the Transactions view called "General Ledger Explorer"? It's literally an account-scoped GL explorer — every row is a GL entry tied to the chosen bank account. "Transactions" is just the friendlier label in the tab bar.
Can I reconcile a credit card? Yes — same flow as a bank account. The credit card shows as a liability rather than an asset, but the reconcile steps are identical.
What if my bank statement doesn't match? That's exactly what reconcile catches. Work through the transactions one at a time; differences are usually pending transactions, transposed amounts, or a missing recorded entry.
Related Topics
Chart of Accounts — The accounts bank feeds map to
GL Entries & Transactions — The master journal where everything rolls up
AR Invoices — Customer payments deposit into accounts here
Payments — Credit-card / ACH processor that routes client payments
Roles & Permissions — Control who can connect, sync, and reconcile