Your Chart of Accounts is the master list of every financial "bucket" your business uses. Every dollar that flows in or out of include GO — a customer payment, a vendor bill, a payroll run — lands in one of these accounts. Think of it as the list of pockets on a filing cabinet full of money: Cash, Accounts Receivable, Labor Expense, Revenue, and so on.
include GO ships with a starter Chart of Accounts that covers most small businesses. You'll usually tweak it a bit during setup and then leave it alone — your accountant will care the most about what's on this list.
Where to Find the Chart of Accounts
From anywhere in include GO, click the Settings icon in the left sidebar (near the bottom). In the Settings sidebar that opens, under the Financial Setup section, click Chart of Accounts.
Navigation path: Dashboard → Settings → Financial Setup → Chart of Accounts
How the Starter Accounts Are Numbered
The default accounts follow standard accounting conventions, grouped by number range:
| Number Range | What it covers | Account Type |
|---|---|---|
| 10000–19999 | Cash, receivables, inventory, fixed assets | Asset |
| 20000–29999 | Accounts payable, credit cards, loans, accrued liabilities | Liability |
| 30000–39999 | Owner's equity, retained earnings | Equity |
| 40000–49999 | Sales, service income, other revenue | Revenue |
| 50000–59999 | Cost of goods sold, job costs | Cost / Expense |
| 60000–69999 | Operating expenses, overhead | Expense |
If you follow these ranges when adding new accounts, your financial reports stay organized and your accountant stays happy. Deviating from these ranges is fine but makes reporting messier.
The Chart of Accounts Page
The page shows a table of all your accounts. Like other settings pages in include GO, you add and edit accounts right in the table itself — click a cell, type or pick a value, save.
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What you see on this screen
| # | Element | What it does |
|---|---|---|
| 1 | Add button | The blue button in the top-right. Click to start adding a new account. A new empty row appears at the top of the table. |
| 2 | Include Archived checkbox | Off by default. Turn it on to also show accounts you've archived. |
| 3 | Account # column | The numeric identifier for the account, like 10000 for Cash or 40000 for Maintenance Revenue. Required when you create a new account. Must be unique. |
| 4 | Account Type column | The broad classification — Asset, Liability, Equity, Revenue, Expense, Income, Cost, or Other. Determines where the account appears on financial statements. |
| 5 | GL Category column | Links the account to a GL Category (like "Current Assets" or "Operating Expenses") for summary reporting. Optional but very useful. |
There are several more columns: ID (auto), Account Name, Statement Type (Balance Sheet / Income Statement), Cost Category (used on project cost reports), Description, and Status (Active/Archived badge).
Adding a New Account
Click the Add button in the top-right. An empty new row slides in at the top of the table, with the cursor already placed in the first editable cell.

What to fill in
| Cell | Required? | What to enter |
|---|---|---|
| Account # | Yes | A whole number that's not already in use. Pick a number in the right range for the account's type (see the numbering guide above). Example: 10300 for a new checking account, 50500 for a new job-cost category. |
| Account Name | Yes | A short, clear name. Examples: Cash — Main Operating, Accounts Receivable, Labor Expense. Max 200 characters. This is what shows up on reports. |
| Account Type | No (but strongly recommended) | Pick from the dropdown: Asset, Liability, Equity, Revenue, Expense, Income, Cost, or Other. This is how the account is summarized on financial statements. |
| Statement Type | No | Pick Balance Sheet (for Asset, Liability, Equity accounts) or Income Statement (for Revenue, Expense, Cost, Income accounts). Leave blank if you're not sure — your accountant can set it later. |
| GL Category | No | Optional. Pick a category from the searchable dropdown (like "Current Assets" or "Cost of Goods Sold") to group this account on summary reports. See the GL Categories page. |
| Cost Category | No | For expense accounts that appear on project cost reports. Pick from: Labor, Material, Equipment, Subcontractor, or Other. Only applies to cost-type accounts — leave blank for everything else. |
| Description | No | Optional free text explaining what goes in this account. Useful when the name alone isn't enough to avoid confusion. |
The ID and Status cells are filled in automatically. New accounts start as Active.
Saving or canceling
- Press Enter from any cell to save. The row drops into the list.
- Or click the green checkmark (✓) on the right side of the row.
- Press Escape or click the red X to cancel.
If something's wrong: A red message appears above the table. Most common: Account Number is already in use (numbers must be unique). Pick a different number.
Editing an Account
Click any editable cell and type or pick a new value. The Save (green checkmark) and Cancel (red X) buttons appear on the right side of the row. Changes don't save until you click the checkmark or press Enter.
You can also right-click on a row and choose Edit from the menu.
Be careful when editing accounts with transaction history. Changing an account's Type or Account Number can shift where it shows up on reports, including historical ones. If in doubt, leave the existing account alone and add a new one instead.
Archiving and Activating
You can't delete an account that has transactions posted to it — that would break your financial history. Instead, archive accounts you no longer use. Archived accounts stop appearing in dropdowns (on invoices, purchase orders, journal entries, etc.) but all existing transactions stay intact.
Right-click any row to see the menu:

| Action | When you'll see it | What it does |
|---|---|---|
| Add New Account | Always | Same as clicking the "Add" button above the table. |
| Edit | On active rows | Enables the row for editing. |
| Archive | On active rows | Hides the account from future dropdowns. A confirmation appears first. |
| Activate | On archived rows (after you turn on "Include Archived") | Restores the account to active. |
How the Chart of Accounts Connects to Everything Else
This page is arguably the most important in the settings area. Accounts you create here show up all over the app:
- Invoices & Payments — Every line on a customer invoice posts to a revenue account; every payment goes to a cash account.
- Purchase Orders & Bills — Each line on a vendor bill goes to an expense or inventory account.
- Payroll — Wages and taxes post to labor and payroll-liability accounts.
- Journal Entries — Every manual debit/credit uses these accounts.
- Budgets & Reports — Financial statements (Balance Sheet, Income Statement) roll up by Account Type and GL Category.
- Project Costs — Job-cost reports group costs by the Cost Category you pick here (Labor, Material, Equipment, Subcontractor, Other).
Because every financial transaction needs to point at an account, missing or wrong accounts cause ripple effects across the whole system. Handle with care.
Who Can Edit This Page?
Anyone with the Settings View permission can see the Chart of Accounts page. Only users with the Settings Manage Chart of Accounts permission can add, edit, or archive accounts. By default this means Super Admin and Accountant roles.
This is one of the most powerful permissions in the system — granting it gives someone the ability to reshape your financial structure. Grant it sparingly.
Tips & Best Practices
- Don't fix what isn't broken. The default accounts cover most businesses. Add new ones only when you have a real need, not because you feel like the list should be longer.
- Follow the number ranges. Assets in the 1xxxx range, liabilities in 2xxxx, etc. This keeps reports sorted correctly and matches what every other accounting system does.
- Assign a GL Category to every account. It makes summary reports (Balance Sheet, Income Statement) group cleanly without extra work.
- Use Cost Category on expense accounts only. For Labor, Material, Equipment, Subcontractor, and "Other" expenses that get tracked on project cost reports.
- Archive instead of deleting. An account with one transaction from 2019 still needs to exist so that 2019 report opens. Archive it instead.
- Ask your accountant before restructuring. If you're tempted to renumber or merge accounts, loop your accountant in first — changes here affect tax filings and comparability with prior years.
Common Questions
What's the difference between Account Type and GL Category? Account Type is the broad bucket (Asset, Liability, etc.) that determines which financial statement the account appears on. GL Category is a finer grouping (Current Assets, Fixed Assets, COGS, etc.) for summary reports. You can have many accounts with the same Type that belong to different Categories.
Why can't I delete an account? If the account has any transactions, journal entries, or budget lines linked to it, deleting it would orphan those records. Archive it instead.
Do account numbers have to be 5 digits? No. The system accepts any whole number, as long as it's unique. Five digits is the convention used by the default accounts because it leaves room for expansion, but 4-digit or 6-digit numbers work too.
What's Cost Category for? Project cost reports group expenses by Cost Category (Labor vs Material vs Equipment, etc.). You only need to set it on expense or cost-of-goods-sold accounts that get charged to projects.
I accidentally archived an account. How do I get it back? Turn on Include Archived at the top of the page, right-click the archived row, and choose Activate.
Can I have two accounts with the same name? Yes, but don't. The system won't stop you, but reports showing two "Cash" accounts side by side is a recipe for confusion.
What if I need a new account type that isn't in the list? The eight account types cover all standard accounting (Asset, Liability, Equity, Revenue, Expense, Income, Cost, Other). If none fit, use "Other" — but usually, what you actually want is a more specific GL Category under an existing Type.
Related Topics
- GL Categories — Group accounts into summary buckets for reporting
- Fiscal Periods — The time windows your account balances cover
- Business Unit — Where you set your Fiscal Year Start Month and default currency
- Roles & Permissions — Control who can edit the Chart of Accounts