People

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People is where you manage everyone your organisation works with — employees, subcontractors, vendors, and clients. Each person record stores contact details, work information, and optionally a login to access include GO.

Employees are a type of Person. When you set Person Type to Employee, an extra Employee tab appears with payroll and HR fields. There is no separate setup — everything is managed from the People page.


Where to Find People

Click People in the left-hand navigation sidebar.

Navigation path: Dashboard → People


The People List

People list

What you see on this screen

# Element Description
1 Navigation Sidebar The main left-hand navigation. People is highlighted.
2 Page Header Confirms you are on the People page.
3 Create Person Opens the Create Person dialog.
4 Search Bar Search by name, email, or company in real-time.
5 Column Headers Sort and filter by First Name, Last Name, Email, Mobile, Phone, Title, and more.

The People and Teams tabs at the top let you switch between managing individual people and managing teams.


Creating a New Person

Click + Create Person to open the dialog.

Create Person dialog

The dialog has 3 tabs by default — a 4th Employee tab appears when Person Type is set to Employee:

Tab When visible What it contains
Person Always Type, status, name, contact details, location
Work & Accounts Always Job title, department, account links, notes
User Access Always System login toggle and role assignment
Employee Employee Person Type only Pay, employment type, HR details

Tab 1: Person

At the top of the form:

Field Required Description
Person Type Yes Classifies this person. Drives which fields and tabs appear. Common types: Employee, Customer, Vendor, Subcontractor.
Status Yes Active or Inactive.
Preferred Contact No No Preference, Email, Phone, or Mobile.

Name section:

Field Required Description
Prefix No Honorific (e.g., Mr, Mrs, Dr).
First Name Yes Person's first name.
Middle Name No Middle name or initial.
Last Name Yes Person's last name.
Suffix No Name suffix (e.g., Jr, Sr, III).
Preferred Name No The name they go by day-to-day.

Contact section:

Field Required Description
Email No Primary email. Required if giving system access.
Mobile Phone No Mobile number.
Work Phone No Office or direct number.
Date of Birth No Used for HR and payroll purposes.
Location No Links them to a Location record. You can also create a new location inline.

Tab 2: Work & Accounts

Field Description
Job Title Their role or position.
Department The team or department they belong to.
Company Their company name (useful for external contacts).
Tags Add tags to group or filter people.
Link to clients Associates this person with one or more client accounts.
Link to vendors Associates this person with one or more vendor accounts.
Notes Free-text field for additional context (up to 1,000 characters).

Tab 3: User Access

Controls whether this person can log in to include GO.

Option Description
Login Access toggle Turn on to invite this person to log in. Requires a valid email address.
Role Assigns a role that controls what they can see and do in the system.

When Login Access is enabled, an invitation email is sent automatically with instructions to set their password.

Tip: Only people who actively use the system need login access. Vendors, clients, and passive contacts can exist in the system without a login.


Tab 4: Employee (Employee Person Type only)

This tab appears automatically when Person Type is set to Employee. It holds all HR and payroll information for that person.

Employment Details:

Field Required Description
Employee ID Yes A unique numeric identifier (e.g., 1, 2, 3). Used in payroll and HR reporting.
Hire Date Yes The date the employee started.
Job Title Yes Their position (e.g., Crew Leader, Estimator, Operations Manager).
Employment Type No Full Time, Part Time, Contractor, or Temporary.
Contract End Date No (Contractors only) When the contract expires.
W9 on File No (Contractors only) Check if a W9 has been collected.
Department No The department this employee belongs to.

Status & Termination:

Field Description
Employee Status Active, Inactive, On Leave, or Terminated.
Termination Date Populated when status is Terminated.
Termination Reason Notes on why employment ended.

Pay & Hours:

Field Description
Pay Type Hourly or Salary.
Hourly / Salary Rate The rate of pay (label changes based on Pay Type).
Pay Frequency Weekly, Biweekly, Monthly, or Annual.
Default Hours/Week Standard scheduled hours per week.
Overtime Eligible Whether this employee qualifies for overtime pay.
Employee Notes Internal HR notes.

Example: Adding a Full-Time Crew Leader

Field Value
Person Type Employee
First Name Maria
Last Name Santos
Email maria@yourcompany.com
Employee ID 2
Hire Date 01/15/2024
Job Title Crew Leader
Employment Type Full Time
Pay Type Hourly
Hourly Rate 28.00
Employee Status Active

Viewing Employees Only

The Employees shortcut in the dashboard navigation shows a filtered grid of only Employee-type people — useful for HR tasks. It's the same data as People, just pre-filtered.


Editing a Person

Click any row in the People list to open their record. Make your changes and click Update Person.


Tips & Best Practices

  • Set the correct Person Type first — it controls which fields and tabs appear.
  • Use sequential Employee IDs (1, 2, 3...) so records sort predictably in reports.
  • Use On Leave status instead of Inactive for temporary absences — history is preserved.
  • Use Tags to segment your people list (e.g., tag field crew separately from office staff).

Related Topics

  • Person Types — Define the categories of people in your system
  • Teams — Assign employees to operational teams
  • Roles — Control what each person with login access can do