People is where you manage everyone your organization works with — employees, subcontractors, vendors, and clients. Each person record stores contact details, work information, and optionally a login to access include GO.
Employees are a type of Person. When you set Person Type to Employee, an extra Employee tab appears with payroll and HR fields. There is no separate setup — everything is managed from the People page.
Where to Find People
Click People in the left-hand navigation sidebar.
Navigation path: Dashboard → People
The People List
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What you see on this screen
| # | Element | Description |
|---|---|---|
| 1 | Create Person | Opens the Create Person dialog to add a new person to your organization. |
| 2 | Column Headers | Sort and filter by First Name, Last Name, Email, Mobile, Phone, Title, and more. |
| 3 | Person row | One row per person record. Right-click a row to Edit or take other actions. |
The People and Teams tabs at the top let you switch between managing individual people and managing teams. The filter dropdowns across the top (All Entities, All Statuses, All Roles, Active) narrow the list.
Creating a New Person
Click + Create Person to open the dialog. The dialog has 3 tabs by default — a 4th Employee tab appears when Person Type is set to Employee:
| Tab | When visible | What it contains |
|---|---|---|
| Person | Always | Type, status, name, contact details, location |
| Work & Accounts | Always | Job title, department, account links, notes |
| User Access | Always | System login toggle and role assignment |
| Employee | Employee Person Type only | Pay, employment type, HR details |
Tab 1: Person

| # | Field | Required | Description |
|---|---|---|---|
| 1 | Person tab | — | The default tab when the dialog opens. |
| 2 | Person Type | Yes | Classifies this person. Drives which fields and tabs appear. Common types: Employee, Customer, Vendor, Subcontractor. |
| 3 | Status | Yes | Active or Inactive. |
| 4 | First Name | Yes | Person's first name. |
| 5 | Last Name | Yes | Person's last name. |
| 6 | No | Primary email. Required if giving system access. | |
| 7 | Mobile Phone | No | Mobile number. |
| 8 | Work Phone | No | Office or direct number. |
Name section also includes Prefix (honorific, e.g. Mr, Dr), Middle Name, Suffix (e.g. Jr, Sr, III), and Preferred Name — all optional. Preferred Contact (No Preference / Email / Phone / Mobile) sits beside Person Type. A Location dropdown at the bottom links the record to a Location — you can create a new Location inline.
Tab 2: Work & Accounts

| # | Field | Required | Description |
|---|---|---|---|
| 1 | Work & Accounts tab | — | Click to switch to this tab. |
| 2 | Job Title | No | Their role or position. |
| 3 | Department | No | The team or department they belong to. |
| 4 | Company | No | Their company name (useful for external contacts). |
| 5 | Tags | No | Add tags to group or filter people. |
| 6 | Notes | No | Free-text field for additional context (up to 1,000 characters). |
The Account Links section has two checkboxes — Link to clients and Link to vendors — that associate this person with one or more client or vendor accounts.
Tab 3: User Access
Controls whether this person can log in to include GO.
| Option | Description |
|---|---|
| Login Access toggle | Turn on to invite this person to log in. Requires a valid email address. |
| Role | Assigns a role that controls what they can see and do in the system. |
When Login Access is enabled, an invitation email is sent automatically with instructions to set their password.
Tip: Only people who actively use the system need login access. Vendors, clients, and passive contacts can exist in the system without a login.
Tab 4: Employee (Employee Person Type only)
This tab appears automatically when Person Type is set to Employee. It holds all HR and payroll information for that person.

Employment Details:
| # | Field | Required | Description |
|---|---|---|---|
| 1 | Employee tab | — | Appears when Person Type is Employee. |
| 2 | Employee ID | Yes | A unique numeric identifier (e.g. 1, 2, 3). Used in payroll and HR reporting. |
| 3 | Hire Date | Yes | The date the employee started. |
| 4 | Date of Birth | No | Used for HR and payroll purposes. |
| 5 | Job Title | Yes | Their position (e.g. Crew Leader, Estimator, Operations Manager). |
| 6 | Employment Type | No | Full Time, Part Time, Contractor, or Temporary. |
| 7 | Pay Type | No | Hourly or Salary. Drives whether the Hourly Rate or Salary Rate field is shown. |
| 8 | Employee Status | No | Active, Inactive, On Leave, or Terminated. |
Department sits next to Employment Type. Contract End Date and W-9 on File appear when Employment Type is Contractor.
Status & Termination:
| Field | Description |
|---|---|
| Termination Date | Populated when Employee Status is Terminated. |
| Termination Reason | Notes on why employment ended. |
Pay & Hours:
| Field | Description |
|---|---|
| Hourly / Salary Rate | The rate of pay (label changes based on Pay Type). |
| Pay Frequency | Weekly, Biweekly, Monthly, or Annual. |
| Default Hours/Week | Standard scheduled hours per week. |
| Overtime Eligible | Whether this employee qualifies for overtime pay. |
| Employee Notes | Internal HR notes. |
Example: Adding a Full-Time Crew Leader
| Field | Value |
|---|---|
| Person Type | Employee |
| First Name | Maria |
| Last Name | Santos |
maria@yourcompany.com |
|
| Employee ID | 2 |
| Hire Date | 01/15/2026 |
| Job Title | Crew Leader |
| Employment Type | Full Time |
| Pay Type | Hourly |
| Hourly Rate | 28.00 |
| Employee Status | Active |
Viewing Employees Only
The Employees shortcut in the dashboard navigation shows a filtered grid of only Employee-type people — useful for HR tasks. It's the same data as People, just pre-filtered.
Editing a Person
Right-click the row you want to edit and choose Edit from the context menu. The record opens in the same dialog with all tabs populated — make your changes and click Update Person to save.

Other actions available from the right-click menu include Archive (remove the record from active views while preserving history), Manage Roles, Deactivate, Suspend, and Print.
Tips & Best Practices
- Set the correct Person Type first — it controls which fields and tabs appear.
- Use sequential Employee IDs (1, 2, 3...) so records sort predictably in reports.
- Use On Leave status instead of Inactive for temporary absences — history is preserved.
- Use Tags to segment your people list (e.g., tag field crew separately from office staff).
- Contractor-specific fields (Contract End Date, W-9 on File) appear automatically when Employment Type is set to Contractor.
Related Topics
- Person Types — Define the categories of people in your system
- Teams — Assign employees to operational teams
- Roles & Permissions — Control what each person with login access can do